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Any questions?

On this page we have put the questions together for you that are asked by our customers again and again.

Frequently askes questions

Where can I buy Rival products?

Our products can be found in stores, in discounter stores and on Amazon. There is no direct sale to private individuals.

Last update on 2017-12-08 by Patrick Schlageter.

Are the products BPA-free?

Yes, all products are BPA-free.

Last update on 2017-12-08 by Patrick Schlageter.

Are the products dishwasher-safe and freezer safe?

Generally, yes. You can recognise this by the printed symbols on the product, on the packaging or on the product description on the Internet.

Last update on 2017-12-08 by Patrick Schlageter.

Is there a service phone number?

Yes, there is. You can reach our customer service by calling +49 7771 93610.

Last update on 2017-12-08 by Patrick Schlageter.

Where are the products manufactured?

In Stockach on Lake Constance, Germany.

Last update on 2017-12-08 by Patrick Schlageter.

Is there a minimum order value?

Yes, the minimum order value is €500.00.

Last update on 2017-12-08 by Patrick Schlageter.

Who checks the products?

TÜV Süd, TÜV Rheinland (LGA) and Intertek.

Last update on 2017-12-08 by Patrick Schlageter.

Your question is not listed?

If so, please get in touch with us. Simply fill in the contact form and send it to us. You will receive a prompt response from us as soon as possible. We are always happy to hear from you, and to hear your ideas and suggestions!